“Mommy, what’s a music store?”
Posted: October 24th, 2007 | Author: Dylan Thomas | Filed under: blogservationsI was in the Mall of America on Sunday with my fiancee. Passing by Sam Goody we over heard the a small child and his mother.
kid: Mom, what’s that? (pointing)
mom: That’s a music store?
kid: What’s a music store?
mom: It’s a store where people go to buy music and records and movies…
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hey dylan. how come you don’t have a picture like those other people?
Wait, wait. They actually have psychical places to buy music. I thought it was all online now. And what is a record?
What’s a record was his next question.
The really interesting part is that children are growing up with an increasingly abstracted view of goods and services brought on by digitally delivered virtual goods.
When goods are assumed to be virtual, how will our retail experiences change?