Everything Communicates

Connecting with Customers By Any Means (and Media) Necessary

The Name is Murdoch, James Murdoch

Posted: December 2nd, 2008 | Author: Barak Kassar | Filed under: Distribution, Strategy, Towards Digital Success, User Interface / Customer Experience | Tags: bbc, Facebook, james murdoch, Mark Thompson, monaco media forum cliffs notes, myspace, new media, news corp., old media, Pali Capital, Rich Greenfield |

It’s day 2 of Monaco Media Forum week at everythingcommunicat.es. I’m sharing the parts I found most interesting — now that I’ve had some time to let them sink in a bit.

James Murdoch — Chairman and Chief Exec for Europe and Asia of News Corp. — was actually pretty inspiring to watch.

It seems he’s not one to gently stir around his media a bit.. he likes it SHAKEN. And since he oversees almost EVERY kind of media imaginable, it was interesting to hear his perspective.

Shaken. (photo credit Beadmobile)

Shaken. (photo credit Beadmobile)

Murdoch, spoke eloquently (he was interviewed  by Rich Greenfield, co-head of Pali Capital’s media and cable systems equities research) of NO LONGER DISTINGUISHING BETWEEN OLD AND NEW MEDIA.

Murdoch isn’t the only one to express this idea. Mark Thompson, Director General of the BBC described it in his own (Murdoch might say “subsidized”) way.

It is a good sign that people are starting to think like this — and make decisions based on this thinking.

As an example, Murdoch spoke of a strategic decision he made while running BritishSkyBroadcasting to get as many PVRs (Tivo-like devices) in the hands of customers EVEN THOUGH it would negatively impact their own advertising business.

Why? Because it made the television viewing experience better for customers. And they sell a TV experience. He actually spoke a lot of the customer experience… and improving it as much as possible.

To hear him talk, News Corp. seems pretty OK with itself when it comes to shaking up their analog and digital businesses into one integrated media business.

News’ MySpace is an interesting example. They have something like a 16% share of the online display ad business vs. Facebook’s 1% (eMarketer, Nov. 2008). And MySpace has fewer users and less buzz amongst the so-called “technorati”. I think this has everything to do with MySpace being part of, well, a media company. News Corp. is filled with people who know how to actually sell an ad. And then they do things like buy huge social media joints and the technologists who build them.

That said, of course, Facebook is trying…(please see this post from last week and this really interesting piece by Brad Stone in today’s NY Times) and they might actually create a totally new form of advertising that even News doesn’t yet see.

But I suspect the Murdochs’ openness will bring this thinking into News as well.

If you’re interested, here is Murdoch’s interview.



Leave a Reply

email icon Subscribe via Email
Subscribe via RSS

Recent Posts

  • Undifferentiated
  • Digital Threat #4: Shooting Yourself in the Foot
  • The Quiet Conference… Less Content, MUCH More Communication
  • Are Apps the New Lattes
  • I Think I’m Turning Swissonese…

Who's Blogging?

Barak Kassar is Principal and Creative Director at Rassak Experience. You can mail him.

Dylan Thomas is Digital Director at Rassak (and yes, it is his real name). You can mail him too.

Ben Holland-Arlen is Executive Producer at Rassak (ask him about music)

Archives

Recent Comments

  • Menorca TechTalk 2009. 4 horas sorprendentes « No digo lo que hago on The Quiet Conference… Less Content, MUCH More Communication
  • Menorca TechTalk 09 on The Quiet Conference… Less Content, MUCH More Communication
  • Kevin Richard on The Quiet Conference… Less Content, MUCH More Communication
  • Menorca TechTalk 09 on The Quiet Conference… Less Content, MUCH More Communication
  • jeb on I Think I’m Turning Swissonese…
  • David on What Does a Tray Say?
  • Christian on Off-Topic Tuesday
  • Amit on Off-Topic Tuesday
  • jebuff on Off-Topic Tuesday
  • Rodney Rumford on Twittervertising… An Idea

Also Reading: Business

  • 500 hats blog
  • Church of the Customer
  • Customer Experience Matters
  • Infectious Greed
  • Sageworks Industry Trends
  • Sridhar Vembu’s Blog
  • Web Analytics Blog: Occam’s Razor by Avinash Kaushik
  • Web Strategy by Jeremiah

Also Reading: Culture

  • Birdseed’s Tunedown
  • Murketing

Also Reading: Tech (Light)

  • Avenue Z Toolbox

© Copyright 2008 | Everything Communicates | Theme by Mid-Mo Web Design | All Rights Reserved