Everything Communicat.es

Notes from Rassak, The Digiital Branding & Communications Group

Never Qwit Listening

Posted: March 9th, 2009 | Author: barakkassar | Filed under: blogservations | Tags: coldplay, content, listening, qwitter, relevance, twitter

Just after writing about Coldplay watching the exits to see if they’re playing the right songs,  I came across this cleverly named (and actually clever also) app that serves a similar function. Qwitter (made by some developers called Contrast out of Dublin) sends you an email when somebody “unfollows” you on Twitter — and also sends you your most recent Twitter update before they’d headed out the exit for a “hotdog or whatever”. It’s a rough (but better than nothing) way to track the relevance of your content to people.

A screengrab of the Qwitter site

A screengrab of the Qwitter site


You Can’t Count on the Medium Being the Novelty for Long

Posted: February 3rd, 2009 | Author: barakkassar | Filed under: blogservations | Tags: bluetooth, content, experience, mobile, retail, shopping center

After a meeting this morning I slipped into a nearby shopping center and my phone beeped. Did I want to receive a message via Bluetooth? Sure.  I clicked yes. And a second later the message appeared.

The message turned out to be a video.

The message turned out to be a video.

The message was the following video. A little ad announcing sales at the shopping center. That the ad looked like a game of Tetris was the only acknowledgment of the mobile experience (you know, people play Tetris on their phones). In every other way the ad did NOTHING to work with the specifics of the fact that here was somebody interacting in a public commercial space. It was hard to hear the music while I was in the mall. The ad told me nothing a sign in the mall couldn’t tell me. It did not pull me into anything deeper.

There was nothing interesting about the content.

The only interesting thing was the novelty of the medium itself — delivery of video to a phone via a personal area network. And anyway… this interest in the medium probably only applies to early-adopting tinkerers who aren’t too freaked out about privacy.

The fact is that for tinkerers and everybody else, if businesses don’t start delivering interesting, MEDIUM- AND EXPERIENCE-APPROPRIATE content people will soon stop accepting the messages.

Here’s the video:

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Rassak Experience is a digital brand building and communications firm with offices in San Francisco and Barcelona. We help multinationals, fast-growth startups and .edus/.orgs define and distribute their most important messages.

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