Everything Communicat.es

Notes from Rassak, The Digiital Branding & Communications Group

Investing in Desirability

Posted: November 22nd, 2009 | Author: Barak Kassar | Filed under: blogservations | Tags: google apps, marketing, rentokil initial, RTO, word of mouth | No Comments »

Check out this screengrab of the website of Rentokil Initial. I circled one of their news items. It is THEY who are announcing that they will be using a vendor’s product (in this case Google Apps). Often vendors fight just to even be allowed to mention that somebody is using their product. But when a customer perceives that an association with a vendor brings them something — desirability, coolness, cutting-edgeness, or a particular shift in strategic positioning — that can be a monster boon for a vendor. Because nothing sells like customers talking about you. Nothing!. It makes the vendor’s life a lot easier, more efficient… and can make marketing a lot less expensive. It’s worth investing in desirability.

Vendor's Dream

Vendor's Dream





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Rassak Experience is a digital brand building and communications firm with offices in San Francisco and Barcelona. We help multinationals, fast-growth startups and .edus/.orgs grow through smart, creative use of digital media and technology

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